Comprehensive privacy notice

In compliance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its applicable regulations, we explain how we handle your personal data.

1. Data controller

Luis Enrique Villanueva Ávila, who operates under the trade name OBRA+ Construction budgets and site supervision, based in the city of Puebla, Puebla, Mexico, is responsible for processing your personal data. For any matter related to this notice you can write to [email protected] or call +52 221 577 1329.

2. Personal data we process

• Identification and contact: name, phone number, email and city.
• Information about your project: location, type and features of the project, drawings, photographs, budgets and any documents you choose to share.
• Billing (only if you hire a service): name or company name, RFC (Mexican tax ID), tax regime, tax address and email to receive invoices.

We do not request sensitive personal data. Please do not send it through any of our contact channels.

3. Purposes

Necessary purposes for the relationship you request:

• Answering your information requests and preparing quotes.
• Providing the construction budgeting and site supervision services you hire, including visits and reports.
• Issuing invoices and following up on payments.
• Complying with legal obligations and requests from competent authorities.

Additional purposes (not necessary for the service): sending you information about our services and asking for your feedback on the service received. If you do not want your data used for these purposes, write to us at [email protected]; your refusal will not affect the services you request or hire.

4. How we obtain your data

Directly from you, when you contact us by WhatsApp, email, phone or social media, or when you use the form on this site. The form does not store information on our server: it only prepares a message that you decide to send by WhatsApp or email.

5. Transfers and processors

We do not sell or share your data with third parties for commercial purposes. We will only disclose it to authorities when required by law. To operate, we rely on providers that process data on our behalf (web hosting and email, messaging and network services), who are obliged to protect it and use it only to provide their service to us.

6. ARCO rights

You have the right to access your data, rectify it if it is inaccurate, cancel it when you consider it is no longer needed, and object to its use for specific purposes. To exercise these rights, send a request to [email protected] including:

• Your name and a way to send you the response.
• A copy of an official ID or, where applicable, proof of your representative's authority.
• A clear description of the data and the right you wish to exercise.
• Any document that helps locate your data.

We will reply within a maximum of 20 business days and, if applicable, carry out your request within the following 15 business days.

7. Withdrawal of consent and limiting use

You can withdraw your consent or ask us to limit the use or disclosure of your data through the same channel and with the same requirements as above. In some cases we may not be able to process the withdrawal immediately if a legal obligation requires us to keep the data.

8. Cookies and similar technologies

This site does not use advertising or tracking cookies. Our network and security provider may use strictly necessary technical cookies to protect the site against automated traffic. You can block them in your browser, although some security features may ask you for an additional check.

9. Retention

We keep your data only as long as necessary for the purposes described and to meet the periods set by tax and civil law. After that, we delete it securely.

10. Changes to this notice

Any change will be published on this page, with the update date at the top.

11. Authority

If you believe your right to data protection has been violated, you may contact the competent authority for the protection of personal data held by private parties.